HIPAA Certified

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Medical Virtual Assistants to help Doctors, Clinics & Office Managers

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How our Medical virtual assistant Helps to grow your practice?

  • Improve patient care in real time
  • Double the velocity of the patient visit
  • Patient satisfaction increases
  • Eliminate visit bottlenecks
  • Patient schedule stabilized
  • Consistency in crucial tasks
  • Reduce staff turnover
  • Eliminate staff burnout
  • Improving Workflow

Automate Crucial Time Consuming Tasks

Tasks which are crucial to your office but take HUGE amount of staff time and attention

  • Phone Calls, Inbound call triage
  • Voicemails
  • Fax triage (updox, ETC)
  • Referrals
  • Prior authorizations
  • Appointment Reminders
  • Missed Appointment Follow Up
  • Outbound Calls (referral/lab follow up)
  • Insurance Verification
  • Pre and post chart prep (Hedis measures, ETC)
  • Updating patient demographics

Automate Your Office with Remote Medical Assistant
Save Over 25 Staff Hours Per Week!

Reduce Your
Payroll by 20% to 40%

Our medical assistant helps free up time for patient care, which reduces the number of employees and payroll.

Free In House Staff Time

Our healthcare virtual assistant automates many tasks such as scheduling appointments, verifying insurance benefits, and billing patients which frees up medical office staff to focus on patient care.

Highly Vetted
Versatile Resources

We take pride in having a high quality resume of people with multiple specialties.

Daily / Weekly
Activity Reports

We provide Daily / Weekly Activity Reports. This helps practice to ensure that all tasks are completed in a timely and efficient manner.

Limitless Range of Tasks

Our assistants provide many tasks in a clinical setting, including appointments, scribing, lab work, and more.

No Term

We understand that your needs will change over time, and we want to be able to adapt with you.


We take pride in the fact that all of our healthcare virtual assistants are HIPAA compliant, assuring the most current privacy and security legislation.



$10 /hour
  • Agents Sourced
  • Replacements
  • HIPAA Certified & Security Training
  • All training and management will be conducted by RTP
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Frequently Asked Questions

What is a Virtual Medical Assistant? What do they do?

Virtual medical assistants are medical professionals who provide administrative and clinical support to doctors and other healthcare providers.

Their duties can include:

  • Scheduling appointments
  • Handling voicemails and faxes
  • Following up on missed appointments
  • Providing general information about the practice to callers and many more

They play an important role in helping to keep the doctor’s office running smoothly and keeping patients happy.

What is the difference between a Nurse and a Medical Assistant?

RTP Virtual Medical Assistants spend more time on administrative tasks like patient schedules, clerical, and billing tasks. However nurses spend the majority of their time on patient care.

Can a medical assistant work from home?

Yes, medical assistants can work from home. There are a number of benefits to working from home, including lower costs and more flexibility.

Can I afford a Healthcare Virtual Assistant?

Yes, you can afford a healthcare virtual assistant.

RTP only charges just $10 an hour, which is an affordable price for their services.

Plus, by outsourcing some of your tasks to a virtual assistant, you'll be able to save more time to focus on important tasks that require your attention.

Do I need to provide equipment for a Virtual Assistant?

You don't need to provide any special equipment for a healthcare virtual assistant as they can work remotely from their own computer.

However, you will need to provide them with access to the necessary tools and systems. This may include email, online project management software, or other online tools and platforms.

What hours do virtual health assistants work?

RTP VMA's have qualified agents available 24/7 at all time zones available for healthcare virtual services.

What kind of training do medical virtual assistants get?

Medical assistants receive HIPAA (Health Insurance Portability and Accountability Act) training to protect the privacy of patients.

They are qualified with medical assisting programs. They also learn about patient privacy, medical terms, insurance billing procedures, and other office procedures.

How many hours does a Virtual Assistant work?

RTP work from home medical assistants generally work between 4 to 10 hours shifts. However, the hours are adjustable based on the medical office’s requirements.

Can I communicate with my virtual health care assistant?

RTP healthcare professionals are able to communicate via chat, phone, video conference, or any other communication suitable for your medical office.

Can Virtual Assistants be integrated with my in house staff?

Yes, virtual assistants can definitely be integrated with your in-house staff. In fact, doing so can help you grow your practice by freeing up your time to focus on more important tasks.

How many clients can a Virtual Assistant have?

RTP VMA's are exclusive to 1 medical practice when assigned for over 30 hours per week. Each virtual assistant is limited to a max of 2 practices but the vast majority are exclusive.

How do we source virtual assistants for medical practice?

At our staffing agencies, medical assistants are sourced from a range of backgrounds and scrutinized based on the best compatibility with your medical practice to optimize your administration tasks and grow your practice.

Is it worth it to hire a virtual assistant in healthcare?

There is no one fit answer to this question. The costs and benefits of hiring a Medical Assistant will vary depending on your specific needs and circumstances.

VMA's can be an extremely valuable resource for busy practices managing their schedule, keeping track of medical records, patient information, and handling other administrative tasks.

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